FAQ

Frequently Asked Questions (FAQ)

General Information

1. What is Endless Supply?

Endless Supply is your premier destination for authentic shoes, streetwear, high-fashion and accessories. Founded in May 2016, Endless Supply has grown to become your trusted source for today's most exclusive items. Our mission is to provide a seamless and enjoyable shopping experience, offering a diverse selection of items. At Endless Supply, customer satisfaction is our top priority, and we are committed to meeting and exceeding your expectations with every purchase. Join us on our journey and make Endless Supply your one-stop-shop for all your hype needs!

2. Where are we located?

We are located in Chicago, Illinois with two flagship stores in Gold Coast and Wicker Park. For more details, please visit our Locations page.

3. How can I contact customer support?

You can reach our customer support team via email at Info@EndlessSupply.com, by phone at 312-344-1921, or through our Contact Us page. We are available to answer your questions Monday-Friday from 11AM-7PM CST.

Products

1. Are all your products brand new?

Yes, all of our products are brand new and come with their original packaging and/or accessories unless otherwise specified. In the event that a Pre-Owned item is listed on our website, images of the specific product will be uploaded rather than a stock image(s). For more information on a Pre-owned item, please contact us at Info@EndlessSupply.com

2. How do you ensure product authenticity?

Each item undergoes a verification process conducted by our dedicated in-house team, ensuring that every piece is verified as 100% authentic.

3. What if an item I want is out of stock?

If an item is out of stock, you can sign up for notifications to be alerted when it becomes available again.

Ordering & Payment

1. What payment methods do you accept?

We accept all major credit cards (Amex, Visa, Mastercard, etc.) as well as Shop Pay.

2. How do I place an order?

To place an order, simply add items to your cart and proceed to checkout. Follow the prompts to enter your shipping and payment information.

Shipping & Delivery

1. What shipping options are available?

We offer various shipping options including standard, expedited, and overnight shipping. For more details, visit our Shipping Information page.

2. How can I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier’s website.